We generally keep a good supply of all items available on our website. However from time to time we may be out of stock on certain items and unable to get them immediately from our distributors. We will ship the items that we do have on hand, and backorder the remainder of your order. This means that we place a standing order for your items with our distributors, who will ship them immediately to us when they have been received.

All items in your shopping bag will be either "in stock", "not available", or "backordered". "In stock" items should be received in 7-10 business days. All items that are "not available" are no longer available at this time. Please check back with us for updates on merchandise availability as we may receive more inventory. "Backordered" items are temporarily out of stock but are expected to be available soon. A date will show indicating the date we expect to receive the item. See similar questions...

When an item is backordered, it means we have run low or out of stock on this particular item and are unable to ship at the present time. You will not need to re-order the item. We will keep this item on your present order and when it arrives, will ship this to you. See similar questions...

Obtaining a backordered (out of stock or non-stocked item) depends primarily on the publisher of the product. For items that are in print, this usually takes 2-4 weeks, but with some publishers, this can take longer. Sometimes, only when attempting to fill an order for a customer do we find that the desired item is no longer available because the publisher let it go out of print. See similar questions...

Unfortunately the backorder dates are provided to us by the manufacturer of the product. When these dates change it is due to delays from the manufacturer to us. You always have the option to select a different product for quicker delivery. See similar questions...

In some cases one or more of the items you purchased may be backordered. We make sure to get your order out as soon as we have all the requested items in stock. If we do not have one or more of your items in stock you will receive an email informing you of which items we are waiting on. If you wish, we can ship out the items we do have in stock for an extra shipping charge. See similar questions...

If an item is on backorder, you will receive an email notifying you of the backorder. These items are usually available in 7-14 days and will be shipped to you automatically You may choose to cancel or change your order by calling our Customer Service dept. at 1-800-935-4222 (M-F 8am - 5pm PST). See similar questions...

If an item is backordered, you will be contacted via email to inform you that it is backordered and you will be given the option of canceling the item or waiting for it to return to stock. See similar questions...

When you receive an e-mail that indicates you have an item on backorder, you can click on the link to cancel the backorder. You will have to enter your login information and then go to into the Order History Screen at the detail level and click on the item cancel button. See similar questions...

Backordered items usually ship within ten days of the original date of purchase. We will contact you if an item takes more than 10 days. In some cases, depending on the manufacturer, backordered items can be out of stock for several weeks. If this the case, we will contact you and give you the option of a comparable item or a refund. We try not to ship partial shipments, but will do so upon request. See similar questions...

If an item is found to be out of stock after the order is placed, then item will be removed from the order and the remaining items shipped. We do not hold up the order because an item is backordered. You will not be charged for the backordered item or the shipping cost of the item. The item that was backordered will have to be re-ordered online when stock is available. SuperVapezilla.com does not sell backordered items. All product availability is Live data based on our current inventory. See similar questions...

To see if your backorder has shipped, please check H\E Minerals's Order Status Page. If it has not yet shipped, you may contact H\E Minerals Customer Service via email at service@heminerals.com or you may call our toll-free number, 1-800-215-0910. See similar questions...

If an item is found to be out of stock after your order has been placed, then the item will be automatically removed from your order. We will not hold up an order because an item is backordered. You will not be charged for the backordered item or for the shipping cost of the item. The item that was backordered will have to be re-ordered online when it becomes available again. We do not sell merchandise that we don't have in-stock, which is why we provide a convenient Auto-Notify feature. See similar questions...