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Frequently Asked Questions

Where is the cd-key / product serial number?

COE MSDNAA FAQs: UF College of Engineering MSDNAA
The cd-key / product serial number is included in the Purchase Confirmation email you receive and the packing slip webpage that displays after you begin the download.

How can I evaluate a demo compiler without serial number/activation key?

HI-TECH Software Frequently Asked Questions
You do not require a serial number, nor an Activation key to run a demo compiler. After installing the compiler, your Windows START menu will contain a program called "Compiler Activation". Don't be misled! This is not the compiler, nor do you need to use this application in order to access the demo compiler. The compiler activation program is only useful once you have purchased and registered your compiler. Until then, you can disregard this program.

I've lost my CD-key / serial number. How can I get a replacement?

Planet Command & Conquer, C&C3, CnC Generals, Red Alert, Tib...
For a replacement serial number, please fax or email the warranty department the following information at 650-628-5900 or to Support31@ea.com: A note including the customer ID number and the Tech Support Technicians name. After receiving this information the warranty department will fax or email a new serial number within 2-3 days. (Or any method that is specified.) The warranty department can be contacted at (650)628-1900 or email Support31@ea.com Taken from this EA support article.

Where is My Serial Number?

Frequently Asked Questions (FAQ)
In version 1, your serial number is printed on a white label on the front of the sleeve of the CD-ROM. It may also be printed on a label on the outside of the white shipping box. The format of the serial number is XXXX-YYYY-YYY-YYY where XXXX are letters. In release 1.0.1, it does not matter whether you type a zero or the letter 'o' for '0' nor whether you type a one or the letter 'i' for "1". In release 1.0, be sure to type one, not 'i', and zero, not 'o'.

Where do I find my Registration Key/Serial Number?

To the Trash! FAQ
After you have purchased ToTheTrash, you will receive an email that contains your Registration Key/Serial Number. It will either be called a Registration Key or a Serial Number, depending on which Payment Processor you used. It will look like one of the following: If you haven't received an email containing your Registration Key/Serial Number within 24 hours, email us

What is a Product/CD Key?

Microsoft Office Product (CD) Key Changer
A product/CD key is a special code that is sent with each piece of software. You are asked to enter this code during installation and reinstallation to verify that you legally bought the software. Without this code you will not be able to install or reinstall Microsoft Office.

I have received my serial number, how do I register my product?

FAQ about Sly2Soft PocketPC and SmartPhone games
Enter the serial number (making sure that the case is exactly the same as the details received from us) the serial number in the same case as specified in the email you received from Sly2Soft, eg. 'F10HJ67P3' instead of 'f10hj67p3'

I have lost my product serial number. How do I recover it?

Support FAQ - Spector Pro
Refer to the purchase receipt which you received as an email when your product was originally purchased. If you also purchased the CD, the serial number will be on the back of the CD case. If your original purchase receipt is NOT available, click here to Request your Serial Number. You MUST provide your name and the original email address with which you purchased the software. A copy of your purchase receipt will be sent to the original email address your purchase was made with.

Where is the serial number located?

Frequently Asked Questions
Please click on the following links below to view illustrations of where your serial number can be found.

I have a bill with a '*' before or after the serial number. What does that mean?

Where's George? ® 2.2 Frequently Asked Questions
The star after the serial number is a replacement note that was issued to take the place of a defective note that was discovered. Using the * ('asterisk'=SHIFT-8) key will get it into the system. Since it's too cost-prohibitive to re-issue the same serial number, it's easier to print up a bunch of star notes and then use them to fill the stack once the defects are pulled out. Most star notes don't command a premium unless they are uncirculated, and/or have a real interesting serial number.

My serial number is being rejected what is wrong?

Frequently Asked Questions
First, make sure that you are entering the serial number for the version of the software you are serializing. 99% of the problems users encounter is the result of trying to enter a serial number for an old version (for instance entering an ArtMatic 1.2 serial number into ArtMatic Pro). If you are entering the correct serial number, make sure that you have write permission for the folder in which the application resides.

I can't save in CD-copy/What is the serial number for CD-copy?

Playstation PSX Copy: FAQ
You can't save in CD-copy because you haven't regestered it yet, the program you downloaded from their website is a demo and you have to regester it to be able to save. Before you begin to look for the serial number you should consider buying the software, I know this site is all about pirating Playstation games, but hey Astarte, as well as Adaptec deserve something for all they have done for us.

I can't find a place to enter my Registration Key/Serial Number. Where is it?

MacVCD FAQ - AVI VCD Media Player for Mac OS 9 & Mac OS 8
The Registration Dialog Box will pop up when you start MacVCD and it is not registered. Then you can enter your key. If the Dialog Box does not pop up, your copy of MacVCD is already registered. This will happen if: You are already a MacVCD registered user and you have downloaded a free upgrade. Your old registration information is retained. You don't need to re-register.

Why doesn't my serial number and enablement key work?

Questions for New (and Returning) Users
Problems installing Helix are, unfortunately, quite common. There are a variety of reasons why. Here is a guide to troubleshooting your installation problems. If you received a printed invoice, or a pdf of an invoice, be sure to note that the Serial Number appears in the line items section of the invoice, to the right of the Product Number and above the line with the Enablement Key.
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