Email writerscafe@anthemion.co.uk and we'll find your key. Please quote your order reference number, name and preferably the email address you used when ordering Writer's Café or StoryLines.

You can contact our support or send an email to support@flash-video-mx.com.with your Order No. and your registered email address for the purchase. You will retrieve it after the information is confirmed by our support. If you are not using the registered email address, please send us your Order No. and registered email address, plus mail address or phone No. or other information you keep for your purchase.

Email us letting us know you need your registration code. Include your full name, mailing address, approximate timeframe when you purchased, and the email address you likely used when you purchased. Don't forget to mention which program you had purchased.

License keys are not sent. You can just hit the "I've Paid" button if/when you see the license panel again and as long as you are on the same machine/logic-board, it should work. Sometimes Paypal's IPN service is slow to register the purchase, please wait several hours and try the "I've Paid" button again.

Question not answered here? Write to us and we will gladly provide you with all the information you need.

Please contact a Donate Life California Registry administrator at info@donateLIFEcalifornia.org. Also, you may sign up again with your most current information and your most recent registration record will be used in the event that you are a potential donor. However, it is recommended that you keep your Registration ID and password in a safe place for making updates.

You can request a Password Reminder at HACU's website under Members/Member Login Info. Enter your username, leave the password field blank and click on the "Login" button. A red message will appear saying your password is being emailed to you. If you do not receive your password, contact Member Services as the email we have for you in our system might be incorrect.

To retrieve your password, simply click on the Forget Password? link. Once there, enter your username and click on the "Send Password" button. You will receive an email with your password enclosed. Please note that we can only send passwords to the email address listed in your profile.

Email us with your request along with as much information that was used during your registration as possible. We will validate that information and send you the license key via email.

Press Windows button Start -> Control Panel -> System -> Advanced -> Settings (under Performance) -> Data Execution Prevention -> Add SmartSync.exe to the list.

Easy: just write to the author who has programmed the product. Send him an email, specify your full name and email address which you used when you ordered the key first (there seems to be a tendency to change email addresses at least 3 times a year). Contact addresses of all authors can be found here.