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Frequently Asked Questions

Where can the Simple Solution Pads be used?

SimpleSolution
The Simple Solution Pads can be used indoors or outdoors. They can be used in places such as a confined area, pet carriers, and crates as well as cars, hotels, boats and more.

How long can the Simple Solution Diaper Garment Pads be used?

SimpleSolution
The pads should be changed as needed. A small dog such as a Yorki could use fewer pads per day, while a large dog such as a German Shepherd could use more pads per day. For adult pets with incontinence or heavy seasonal flow, additional absorbency may be needed. Consider using our new Simple Solution Disposable Diapers.

Which size Simple Solution Diaper Garments do the Simple Solution Diaper Garment Pads fit?

SimpleSolution
We make two sizes of pads. The smaller Diaper Garment Pads fit the XX-Small, X-Small, Small, and Medium Simple Solution Diaper Garment. For the smaller sized diaper garment there may be a need to cut the pad as needed to fit. The larger pad fits the Simple Solution Large and X-Large Denim Diaper Garments.

I used the Simple Solution Pee Post™ and it is not working?

SimpleSolution
BEST WAY TO USE: Place the Simple Solution Pee Post™ in a quiet and grassy area, away from the pet's food and water. After eating or drinking lead the pet to the Simple Solution Pee Post™ and let him sniff the area. Praise him when he performs. Do not scold the pet when he does not perform. Continue to bring the pet back to the Simple Solution Pee Post™ whenever you anticipate that the pet may need to go. Housetraining a pet is much like potty training a young child.

Can the Simple Solution Pee Post™ be used for cats?

SimpleSolution
No. The Simple Solution Pee Post™ was developed especially for dogs. The ingredient used to treat the Simple Solution Pee Post™ is used to attract dogs, thus cats will most likely not respond to the Simple Solution Pee Post™. Cats have a natural tendency to want to cover up their markings. So if a cat is outdoors, it is recommended to use loose dirt or gravel to encourage the cat to go there.

How often should the Simple Solution Allergy Relief from Pets Wipes be used?

SimpleSolution
The Simple Solution Allergy Relief from Pets Wipes can be used once a week. Although the Simple Solution Allergy Relief from Pets Wipes are safe enough to use daily, it will not be more effective using it every day. Applying it every 2 to 3 days will give the maximum effectiveness.

Can Simple Solution be used in kennels?

How to Remove Cat And Dog Urine Odors Permanently. Simple So...
Yes, but do not allow animals to come into contact with the liquid solution. Simple Solution may irritate skins, eyes and mucous membranes upon prolonged contact.

Where can I use Simple Solution?

SimpleSolution
Simple Solution is safe on all surfaces that you can use water on. Some good examples are carpets, rugs, upholstery, mattresses, tile, grout, concrete, painted walls that can be washed and wood that is sealed. It's perfect for treating stained laundry.

What other types of stains will Simple Solution remove?

SimpleSolution
Simple Solution Stain and Odor Remover works on both new and old stains and odors; removing all types of organic stains and odors including ones caused by urine, feces, blood, dirt and grass. Simple Solution is also wonderful at removing other types of household stains such as stains from coffee, juice, red wine, sodas, and chocolate.

What is the difference between Simple Solution and Nature's Miracle™?

SimpleSolution
Simple Solution combines advanced cleaners with beneficial bacteria and enzymes that digest the source of odor and stain causing residue. Nature's Miracle is an enzyme only product and lacks the essential technology of beneficial bacteria to remove the waste completely from the carpet. In Simple Solution, the bacteria eat the residue broken up by the enzymes. The by-product of this process is carbon dioxide and water. The carbon dioxide and water are odorless and will evaporate in drying time.

What surfaces are not recommended for the application of Simple Solution?

SimpleSolution
Simple Solution can be used on all surfaces where you can safely apply water. Leather, wool, unsealed wood, and dry clean only fabrics are surfaces we do not recommend using Simple Solution because of its water base. You can use Simple Solution after treating a problem area with other cleaning products.

Where can I purchase Simple Solution Stain and Odor Remover?

SimpleSolution
You can find Simple Solution at most pet stores including national pet chains like Petco and PetsMart. You can also purchase Simple Solution from pet supply mail order catalogs. If you have trouble finding a Simple Solution retailer near you, please let us know and we will try to help you find a retailer convenient to you.

Can Simple Solution be used to treat large areas, such as whole rooms?

How to Remove Cat And Dog Urine Odors Permanently. Simple So...
We do not recommend treating large areas, such as a whole room. You can do it but it would require mass quantities of deodorizer to saturate the carpet, pad, and subfloor. Generally, if a large area is involved the amount of damage due to urine saturation can only be eliminated by the removal and replacement of the carpet and subfloor. Simple Solution will even remove the odors from the padding without having to remove the carpet.

Can Simple Solution be used in carpet cleaning machines?

How to Remove Cat And Dog Urine Odors Permanently. Simple So...
Carpet Cleaning Machines: Add 8 to 16 fluid ounces of Simple Solution? to one gallon of shampoo/water mix to enhance the cleaning power.

What makes Simple Solution different than other stain and odor control products?

SimpleSolution
Many odor control products simply mask an odor instead of removing it. Simple Solution removes the source of the odor in two ways. First, Simple Solution has proprietary compounds found within the fragrance that chemically bind with urine and fecal odors and turn them into non-odorous substances. Second, Simple Solution contains enzymes and bacteria. Enzymes break up the urine and fecal material in between the carpet fibers into small particles.

Is Simple Solution safe to use around young children and animals?

SimpleSolution
Simple Solution is safe and contains no hazardous ingredients. It is made with a natural bacteria/enzyme formula with a blend of mild surfactants and a small amount of isopropyl alcohol that helps the product evaporate and dry quicker. If a dog or cat walks over the wet area that has been treated and licks its paws, there is no need for concern.

Is Simple Solution effective in removing stains caused by hairballs?

SimpleSolution
Yes. Simple Solution is very effective at removing all organic stains including stains caused by hairballs. Simple Solution "Ready To Use" works great on localized areas and is easy to use because no mixing is required. If a large area is being treated, it would be more economical to use Simple Solution "Concentrate". One 16 oz. bottle mixes with warm water to make 1/2 gallon.

What type of surface will the Simple Solution Spot Spotter™ work on?

SimpleSolution
The Simple Solution Spot Spotter™ will work on carpets, rugs, upholstery, tile, grout, concrete, wood, sheet rock, and other surfaces. Basically, if a surface contains urine, the Simple Solution Spot Spotter™ will detect it.

What do I look for when using the Simple Solution Spot Spotter™?

SimpleSolution
Under the Simple Solution Spot Spotter™ pet urine will fluoresce a dull yellow. On occasion, you will find other fluorescent material that will show up under the Simple Solution Spot Spotter™. Optical brighteners found in some detergents can leave a residue that will fluoresce a brilliant blue-white. Pet urine will appear as a weaker fluorescence when compared to these optical brighteners.

What do I do if my puppy plays with the Simple Solution Puppy Training Pad Holder?

SimpleSolution
The Simple Solution Puppy Training Pad Holder discourages pets from playing with the pads. In the event that the pet still plays with the pads and the Simple Solution Puppy Training Pad Holder, discipline and patience will pay off eventually as you continue to train your pet to use the pads for its bathroom.
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