Can the InfoGate 3020 work behind a firewall or NAT?
Support - Frequently Asked Questions: Infogate SeriesYes, the InfoGate 3020 can work behind a firewall or NAT, by opening the following ports: TCP/IP: 8481 UDP: 6024, 6026, 6028 & 6030 UDP: 1588 for InnoSphere
How do I configure InfoGate 3020?
Support - Frequently Asked Questions: Infogate SeriesThe InfoGate 3020 has an embedded web server that allows you to use your web browser to configure the device remotely. You simply type your IP address in the URL field of the web browser. Note: The first time you configure the unit you should use a HyperTerminal program to set the IP address).
What is the RST button on the front of the InfoGate 3020?
Support - Frequently Asked Questions: Infogate SeriesThe RST button on the front of the InfoGate 3020 restarts the unit. Pushing the button is equivalent to rebooting the unit by turning it OFF and ON.
What is the System Restore button on the back of the InfoGate 3020?
Support - Frequently Asked Questions: Infogate SeriesThe System Restore button on the back of the InfoGate 3020 resets the memory of the unit. Once reset, the System Administrator will need to reload the firmware on to the unit. FXS/FXO: If LED is yellow then the interface is FXS. If LED is green then the interface is FXO (Future)
Is InfoGate 3020 compatible with InfoGate 3010?
Support - Frequently Asked Questions: Infogate SeriesYes, InfoGate 3020 and 3010 can communicate with one another in Point-to-Point or Mesh network configurations.
Can I use the InfoGate 3020 to place a call via InnoSphere?
Support - Frequently Asked Questions: Infogate SeriesYes, you can use the InfoGate 3020 to place calls via InnoSphere?. With the purchase of an InnoSphere account and simple configuration of the InfoGate 3020 you can expand your calling capability to any phone in more than 200 countries.
Is InfoGate 3020 compatible with H.323 products?
Support - Frequently Asked Questions: Infogate SeriesYes, InfoGate 3020 is compatible with H.323 products when InnoMedia's Gatekeepers and Call Agents are used.
Will the client work through a firewall, NAT or Proxy?
Saeven|CRM - helpdesk/email/scheduler/chat/reportsYes. You must ensure however, that port 3306 is available in order to permit connection to your remote mySQL server. Network Address Translation boxes are not a problem. Non-translating proxies might be however - contact your systems administrator if you are operating under a proxy to ensure that packets will be properly routed.
Can InfoGate be used in conjunction with a firewall?
Support - Frequently Asked Questions: Infogate SeriesInnoMedia recommends that member nodes of an InfoGate network (i.e., the Gateways and GateKeepers) be situated on the outside of a corporate firewall. It is possible, however, to situate InfoGate nodes inside a firewall, but the network administrator must have the networking expertise to configure the appropriate ports to permit two-way InfoGate voice-over-IP communications. Remote Access Server (RAS) H.245 is dynamically assigned during the H.
What type of telephone interface is required for use with the InfoGate 3020?
Support - Frequently Asked Questions: Infogate SeriesThe InfoGate? 3020 supports FXS (Foreign Exchange Station) allowing for the direct connection of a standard telephone to the InfoGate 3020. An FXS interface connects directly to a standard telephone and supplies line voltage, ring, and dial tone. FXO (Foreign Exchange Office) is delivered by InfoGate 3010, which is part of the InfoGate 3000 family, and fully interoperable with the InfoGate 3020.
What kind of voice quality can I expect from InfoGate 3020?
Support - Frequently Asked Questions: Infogate SeriesFrom InfoGate 3020, you can expect excellent voice quality if you have allocated the proper bandwidth, and your IP network conditions are stable with low packet loss and a delay of no more than 250 ms point-to-point.
Will Xbox Live work behind my NAT router/firewall?
Unofficial Xbox FAQFor most routers, yes. The service is designed to work behind a NAT router and you should be able to just plug in and go, assuming your router is handling DHCP services. In addition, there is an excellent network connection troubleshooter built into the XBL front-end. You can configure your Xbox with a static IP if required, you can manually set various network settings, and you can even have the Xbox spoof a certain MAC address if required by your ISP.
Will VisualRoute work through my company firewall / NAT server?
VisualRoute FAQ - integrated traceroute, ping, Whois, revers...This depends upon how your firewall / NAT server is configured. Please ask your network administrator if your firewall (or NAT server) is configured to allow PING and TRACERT to work (which use ICMP ECHO, ECHO REPLY, and TTL EXPIRED packets). You can test this yourself by running these programs on your computer (For example, try "tracert www.visualware.com"). If these programs work, VisualRoute should work just fine on your computer.
What kind of firewall is supported? Does it work with Symmetric NAT?
Frequent questions about VOIP NAT Traversal and Media Path O...It should work with any type of firewall including Symmetric NAT. Symmetric NAT is performed only by advanced enterprise routers, in that case NATPass™ will recognize this scenario and will make the call succeed by signaling and doing RTP bridging. It is all transparent for the user and there is no need to reconfigure anything.
Can an InfoGate 3010 be used behind a corporate firewall?
Support - Frequently Asked Questions: Infogate SeriesInnoMedia recommends that member nodes of an InfoGate network (i.e., the Gateways and GateKeepers) be situated on the outside of a corporate firewall. It is possible, however, to situate InfoGate nodes inside a firewall, but the network administrator must have the networking expertise to configure the appropriate ports to permit two-way InfoGate voice-over-IP communications.
What is Symmetric NAT? Is my firewall Symmetric?
Frequent questions about VOIP NAT Traversal and Media Path O...You can find classification of NAT in RFC 3489 – STUN http://www.faqs.org/rfcs/rfc3489.html. It should not mater what type of firewall you have.
I am behind a firewall or NAT. Can I still use WuWu?
WuWu - Frequently Asked QuestionsYes. WuWu is completely Firewall/NAT compatible! For additional information on this topic, please read the WuWu Firewall / NAT how-to.
What ports does BitTorrent use? Will it work with a firewall/NAT?
BitTorrent FAQ and GuideThe quick summary: You need to forward your ports if you have NAT in order to get the fastest speeds. This is probably the most common thing that people fail to do when using BitTorrent. Read on for more details of what all this entails, and if it's something that you need to do. Prior to version 3.2, BitTorrent by default uses ports in the range of 6881-6889. As of 3.2 and later, the range has been extended to 6881-6999. (These are all TCP ports, BitTorrent does not use UDP.
How does InfoGate work?
Support - Frequently Asked Questions: Infogate SeriesThe InfoGate 1000 Series mediates between a packet-switched data network based on the Internet Protocol (IP) and the circuit-switched network of a Private Branch Exchange (PBX) or the Public Switched Telephone Network (PSTN). The InfoGate 1000 Series can thus route long-distance calls over the public Internet or a company's private data network instead of the normal circuit-switched telephone network.
