The recipient's prepaid service may not have been activated. Activation here means the prepaid account has performed an initial top up via 9676 7777 with a top up card.

The hi!Card/ prepaid account to be topped up must have been activated before the transaction can be processed successfully.

SMS to the celebrities will be sent if there is sufficient prepaid balance in your mobile prepaid account.

All SingTel Mobile Prepaid customers are now able to enjoy HOT$100 Top-up promotional offers on their prepaid cards. For $28, customers get $100 worth of bundled value to be used within 50 days* from the date of HOT$100 Top-up card activation. HOT$100 value now valid for 50 days: Applicable for HOT$100 top-ups perform starting 27 Jan 07, 01:00 hour.

Yes, you will be able to receive notification messages of calls from SingTel Mobile prepaid subscribers. (This is the enhancement in the service)

No, Caller Alert service is only applicable to postpaid subscriber. However, with this enhancement, you as a prepaid subscriber will be diverted to Caller Alert if the recipient is a subscriber of the Caller Alert Service.

Sorry, the current service only allows phone to phone messaging between SingTel Mobile and M1 GSM networks. Short Messages to M1 CDMA/Paging subscribers will not be delivered. Error messages like "Message Failed" will be displayed on your mobile phone if you try to send a short message to a M1's CDMA/Paging subscriber. Yes. SingTel Mobile GSM subscribers are now able to send and receive Chinese short messages to customers of other local mobile network operators.

Anyone with a valid email account would be able to register to send SMS via Internet SMS Chat Portal.

Push Functionality - Unique to mobile emails that 'pushes' any incoming email to the BlackBerry handheld. Proprietary Devices - Uses the BlackBerry devices with its own interface. Easy for administration & troubleshoot as it is essentially one type of device. However, have a roadmap towards multiple devices such as mobile phones and integrated PDAs. Multiple Devices - Users can use their existing Microsoft PocketPC or Palm integrated PDAs such as XDAs and Treos.

If the mRELOAD transaction is unsuccessful, you will receive an SMS and email indicating your transaction is declined.

You can convert your Fixed Line account to mobile account by manually go to Update Profile ? Convert-to-mobile and follow the instruction given.

Note: Only non-business registered customers above age 21 years are automatically provided with PAUR.

Yes, this service is available to all SingTel Mobile customers (including hi!Card/Prepaid Mobile Card customers), provided that it is supported by the overseas operator's network. Please click here for the list of supported networks.

For an unsuccessful enets transaction, if you are using direct debit payment, the amount that was deducted will automatically debit back after 3 to 5 working days; if you are using payment of credit card, the amount that was deducted will automatically debit back after 1 week. If you are using IE6, try to set your security settings from 'Medium' to 'Medium-low'. Go to 'Tools', 'Internet options', 'Security' and set the security level for the Internet Zone to 'Medium-low'.

a postpaid subscriber, you can check the charges on IDEAS website, under 'My Accounts" or your monthly statement. The charges for this service will be shown as a total amount under the transactions 'Billing on behalf'. No, there is no minimum balance required for using Fanzone. However, you have to ensure sufficient prepaid balance in your prepaid account for the deduction of SMS sent and SMS received.

Yes you can recharge and renew your prepaid connection (Wasel). You will receive a 10% extra credit every time you recharge your Wasel connection.

It is a WAP portal that allows all Prepaid customers to get access to musicVibes to browse and purchase for music related contents such as full songs, true tones, etc.

Yes, however some phone plans do not allow you to use premium services. You may however purchase pre-paid credits from us, and we can provide you with an alternative number you may use. Please contact us for more information on pre-paid credits. Click here for contact details.

Yes, you can. Since enrollment of the mobile number is not required for reloading via Express Teller ATMs, you can reload to any Globe Handyphone Prepaid Plus or Touch Mobile number. Just make sure you key in the correct Globe Handyphone Prepaid Plus or Touch Mobile numbers. You may also reload someone else's Globe Handyphone Prepaid Plus or Touch Mobile number via BPI Express Online or BPI Express Phone, provided these numbers have already been pre-enrolled.