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Frequently Asked Questions

Do I need a special computer/modem/phone line/software to access the databases?

Welcome to RDI - REAL DATA INC.
You will need a computer installed with Windows 95, 98, 2000, XP, NT, or ME. and JAVA enabled access to the Internet(preferably high bandwidth)

Do I need any special phone line to use with my modem connection?

FAQ's
The most common modem connection problems with analogue modem connections are phone line related. Check your phone line. Today's phone lines were initially designed to carry analogue voice signals, not digital data. Modem devices enable data to be transmitted over these lines by converting (or MODulating) the digital data streams from the computer into an analogue form that can be sent down a phone line. See similar questions...

Do I need a special phone line?

LASERGRADE Computer-based testing
Each computer testing center uses a normal telephone line, and calls our toll free telephone number. Each call (first to send us registration information for each applicant and obtain the exam questions, then to send the applicant's graded test to us) takes less than two minutes. You may also use your internet connection to connect with LaserGrade. See similar questions...

Do I need special passwords to access the databases?

Welcome to RDI - REAL DATA INC.
Yes. Our secure server provides passwords to users who subscribe in 3, 15 or 30-day increments through the Subscribe Page, Once credit card payement has been authorized, the passwords are provided. Users who subscribe annually choose their unique passwords. See similar questions...

Where can I access the databases?

Frequently Asked Questions
You can access almost every database from any university computer - library, computer labs, dorm rooms, offices, etc. - so long as it is hooked into the university's computer network. See similar questions...

Do I need special software?

Frequently Asked Fitness Altantic Questions
You will, however, need the most recent versions of Microsoft Internet Explorer, Windows Media Player, and Macromedia Flash. See similar questions...

Do I need a special phone line or an additional phone line to have an 800 number?

Affordable Long Distance Telephone Services - FAQ's
No, your 800 number will ring into your home or business on your existing phone line. There is no need for a separate phone line. See similar questions...

Do I need any special software to access AnanziMail?

AnanziMail FAQ
All you need to access AnanziMail is an Internet connection and a standard web browser. You do not need to download or install any additional software. See similar questions...

Do I need any special software to access Startmail?

Startmail - Startmail FAQ
All you need to access Startmail is an Internet connection and a standard web browser. You do not need to download or install any additional software. See similar questions...

Why do I need a phone line for DIRECTV to be installed?

DIRECTV FAQ (Frequently Asked Questions)
You do not need a phone line to have DIRECTV installed; you can enjoy DIRECTV without a phone line. However, if you want DIRECTV Plus DVR and/or you want the ability to order Pay Per View channels from your remote control, a phone line is required to send the information for DVR service and Pay Per View requests to DIRECTV. See similar questions...

Where are the on-line databases of library holdings?

DCF FAQ
http://www.melvyl.ucop.edu, or telnet melvyl.ucop.edu ("/usr/local/bin/melvyl") Accessing Melvyl from the UCLA.EDU domain, you can access several specialized databases, such as INSPEC for journal citations and full text images, and "Computer Articles" for trade magazine references. See similar questions...

Do I need special software to use the UDLib/SEARCH databases?

UDLib/SEARCH - Frequently Asked Questions (FAQ)
Yes. Each computer must have a World Wide Web browser installed, e.g. Internet Explorer, Mozilla Firefox, or Netscape. See similar questions...

Do I need a special modem?

Proxus Communications Sdn. Bhd. - Internet Access Solution -...
You will need to have an ADSL modem. Proxus Communications is an authorised reseller for Aztech ADSL modems. Customer also have the option of renting modem from Telekom if they choose the Home 111 package. See similar questions...

Do I need to set up a special phone line in my office or home?

Telecenter: Unlimited Toll Free Virtual PBX with many extras
No. Your service is hosted on our network and works for you 24/7 without the installation of additional lines or disruption to your existing phone service. When a call is placed to your number, our system accepts the call and plays your personal greeting. If you have configured mailbox extensions, your callers can access them from your main greeting. Once your greeting has played in its entirety, the system will prompt your caller to leave you a message. See similar questions...

Do I need a special phone line for the payphone to work?

Payphone Products - Midwest Telephone Supply, Inc.-Pay Phone...
All of these phones described above can plug into a standard phone jack. Many business owners tend to run the countertop phones off there existing phone line as an extension phone (check with your local telco for any rules and regulations). Some business owners also choose to run their wall mount smart payphones off their line as an extension payphone. However, for fraud protection, it is best to run the payphone on a dedicated payphone line . See similar questions...

How do I access databases from home?

Frequently Asked Questions
About seventy percent of the databases that we subscribe to can be accessed from off campus computers. See similar questions...

Do I need any special software or hardware to use PC-to-Phone Prepaid?

PC-to-Phone Prepaid: Internet Calling Made Easy
Apart from the PC-to-Phone Prepaid client software (which you download from this site), your PC will need a sound card, and either a headset or microphone/speaker set. We recommend you to use either a headset or a USB port compatible handset. This should eliminate any possibility of echo to the party you are talking to resulting from their voice traveling back into the PC speaker on your end. See similar questions...

Will I need any special software to access the Customer Care Coach®?

Frequently Asked Questions About the Customer Care Coach
You shouldn't. Regular visitors that access the World Wide Web to view websites and to collect and send E-mail (Electronic Mail), should have no problems with receiving and participating in the Customer Care Coach Program. You may need to upgrade your Internet browser (e.g. Netscape or Internet Explorer) and the three plug-ins mentioned above RealPlayer, Flash and Adobe Acrobat) if your computer is older. All are free and available on the Internet. See similar questions...

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