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Frequently Asked Questions

Can I call directory assistance (411 Connect) from my Verizon Wireless INpulse phone?

Answers to FAQs
Yes, press "411 SEND" from your phone. A live operator will assist you when you request numbers, addresses and information for anything from restaurants and movies to the nearest florist. Calls to 411 Connect are $1.49 per call plus airtime.

Can I call directory assistance (411 Connect) from my Verizon Wireless EasyPay Plan phone?

Answers to FAQs
Yes. For directory assistance, press 411 SEND from your phone. A live operator will assist you when you request numbers, addresses and information for anything from restaurants and movies to the nearest florist. Calls to 411 Connect are $1.49 per call plus airtime.

Is 411, directory assistance, available from a think bright Digital Phone?

ThinkBright VOIP Phone Service :.
Yes. You will be able to access national (US) directory assistance from your think bright Digital Phone service.

Will I be billed for calls to Directory Assistance (411)?

Nextel | Billing[FAQs]
Yes, all calls to Directory Assistance will be charged. A summary of Directory Assistance calls can be found on the Summary Page under the Directory Assistance column with the details for these calls under each subscriber's details. Directory Assistance service from your handset provides more than just phone numbers. It also offers directions, movie information, dinner reservations and more.

What phones can I use with the Verizon Wireless INpulse service?

Answers to FAQs
A dual-mode or tri-mode CDMA GPS-compatible handset is required for Verizon Wireless INpulse service. Most CDMA cellular phones are compatible with our network. To determine if particular phone is compatible with our network, you can view the current list of wireless phones that are available on our Phones page, or you may contact us online by visiting Contact Us.

How does Verizon Wireless INpulse service work?

Answers to FAQs
Verizon Wireless INpulse service is a wireless phone service where you pay for your calls in advance. There's no credit check, deposit, or long-term contract. Using Verizon Wireless INpulse service is simple. To keep your service active, just refill your account whenever your minutes get low or before your expiration date.

How do I remove Verizon Wireless from the display on my phone?

Answers to FAQs
Verizon Wireless has chosen not to allow the elimination of "Verizon Wireless" from your handset's banner to ensure accurate billing in all service areas. Alteration of the banner would create an inaccurate indication of whether or not the handset is accessing the Verizon Wireless or extended home rate network, or if it is roaming off the extended network.

How do I place an international call from my Verizon Wireless Phone?

Answers to FAQs
Direct-dial international calls are placed in a similar manner to domestic long distance calls. An international phone number is generally made up of a country code, a city code and the local exchange number. To place a call outside of the US, you must start with 011. Next, you must use the country code, and then the number you wish to reach. You can find a list of country codes on the International Dialing page.

How do I use my Verizon Wireless EasyPay phone?

Answers to FAQs
You can view a virtual owners manual for your phone by going to How To.../Phone /Equipment Manuals. For any other phones please check your manufacturer's website for details.

What is the Verizon Wireless Assistance for Access to Arbitration Program?

Answers to FAQs
If you decide not to mediate with us, arbitration is still available to you. In some circumstances, however, the fees charged by the AAA (the BBB does not charge arbitration fees) may be a concern or even a barrier. If you have concerns about the fees involved, please contact our Customer Service Department. In appropriate circumstances, we may be willing to waive or renegotiate contract clauses dealing with the costs of arbitration.

Can I get 411 directory service with NetCall?

NetCall FAQ's - Sunwave.net
A. Yes, NetCall offers 411 directory services. Customers who wish to use it can simply dial the area code + 555-1212 for information in Canada and the USA. A $0.75 charge will be assessed for each directory assistance call that is made. Customers can also log on to http://www.canada411.com for assistance.

Do you provide 411 or directory services?

VoIP, ISP, internet provider, broadband phone, internet phon...
We do not provide 411 services at this time. We recommend you use your PC internet connection to find directory assistance; www.switchboard.com or the online Yellow Pages are two of many websites that give comprehensive directory assistance.

Can I use an existing phone with Verizon Wireless service?

Answers to FAQs
We can activate your existing phone provided it is compatible with our CDMA (Code Division Multiple Access) digital network. Although a wireless phone may be compatible with our network, we cannot guarantee the equipment's performance nor can we honor the manufacturer's warranty on wireless phones not purchased through Verizon Wireless or its authorized agents. If you are not sure if your handset is compatible, please call our Verizon Wireless Sales Department at 1.800.2.JOIN.IN (1.800.256.

Can I use my Verizon Wireless EasyPay phone to make International calls?

Answers to FAQs
Yes, you can direct-dial international calls to many countries from your EasyPay phone. The international calling rates are listed below. In some markets, you may have to contact Customer Service and specifically request it. Unfortunately international networks can change frequently, so certain locations may not be available at all times and the pricing is subject to change without notice. For the most updated information, visit International Dialing for locations & available pricing.

Can I use an existing phone with Verizon Wireless EasyPay service?

Answers to FAQs
We can activate your existing phone provided it is GPS-capable and CDMA-Compatible (Code Division Multiple Access). To determine if your phone is CDMA-Compatible, go to Contact Us and Email us your Electronic Serial Number (ESN) or Mobile Equipment Identifier (MEID) and we will reply with its compatibility. (The ESN or MEID is located behind the battery on the back of the phone.) You may also visit one of our Verizon Wireless Communications Stores.

What will the AMBER Alert look like on a Verizon Wireless customer's phone?

Answers to FAQs
The Wireless AMBER Alert will appear in the TXT inbox and will appear as any other text message. It will begin with the words "AMBERALERT", and it won't exceed 160 characters in length.

Do I need a special Verizon Wireless phone to send a Text to Landline message?

Answers to FAQs
No. Text to Landline works with all text messaging capable handsets that have not "blocked" messaging services from Verizon Wireless. Calls to retrieve voice messages sent to you in response to your Text to Landline messages are "billed per your Calling Plan." You may incur Long Distance charges if you subscribe to a Calling Plan that doesn't include domestic long distance or to a local plan.

How can I get the Verizon phone?

FAQ for the xv6600/PPC-660x - PDAPhoneHome.com
I am one of those people who are just about ready to switch to Sprint, but I have 5 lines and can't change them all at once. The one thing that would keep me with Verizon is being able to buy a decent Blue Tooth phone (that is DECENT, not the V710), now. But none of the stores have even heard of the XV6600. I can't find anything on the Verizon web site either.

What is the Verizon Wireless Welcome Call?

Answers to FAQs
When customers sign up for or change an existing Verizon Wireless service plan, they receive a Welcome Call from a Verizon Wireless customer service representative. The customer service representative reviews the service plan they have chosen, discusses features of the service and answers any questions that the customer may have.
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